Recognizing when you are the problem.
Separating facts from feelings.
Being teachable, regardless of your level.
Asking "What did you mean by that?" instead
of assuming.
Apologizing without adding "but" and "if".
Not taking everything personally.
Saying what you actually feel, not what
sounds impressive.
Knowing how to say "no" without guilt.
Handling criticism without being defensive.
Letting go of what you cannot control.
keyforsuccesmind
art:Moebius
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